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Open Market 11-16-2018 13:26 PM GMT -03:00


REPORTS FROM EMPLOYEES, CUSTOMERS AND SUPPLIERS OF SANTIAGO EXCHANGE AND CCLV


​​​​​​​​​​​​​​​​​​​​Santiago Exchange and CCLV have joined forces with Fundación Generación Empresarial to provide you with a new online reporting channel. This anonymous, confidential and secure system can be used to report possible incidents of corruption, fraud or any other irregularity or illicit act in the event of apparent violations of codes, regulations, policies, procedures and other internal and external rules.


 

Click Here to watch a video explaining how to file a report.


 

File a report Here


 

Contact person for this service

Crime Prevention Officer / Compliance Officer

Sr. Carlos Niedbalski Chacón.

  • Mail: cniedbalski@bolsadesantiago.com​​
  • Phone: 23993360
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    FAQ SECTION REPORTING CHANNEL


    • Is a report filed on the website anonymous?

      An informant filing any communication and/or report through the different available channels (website, phone and e-mail) may choose whether or not to remain anonymous. Maximum confidentiality is ensured during the process of receiving and/or resolving the report.  

    • Which entity is the main regulator of Santiago Exchange?

      Santiago Exchange must adhere to the provisions of the Financial Market Commission (CMF) and create different mechanisms to help supervise the correct functioning of the market and its participants, especially the actions of the Exchange’s member brokers. 

    • What entities are regulated by Santiago Exchange?

      Santiago Exchange directly supervises the conduct of brokers registered with the Exchange, monitoring compliance with requirements to minimize operational risk and authorizing operators to participate in market transactions. It also receives information from securities issuers and discloses information that is public and relevant for investment decision-making by market players.  

    • What can I do if I have any complaint or information regarding a violation committed by any member of Santiago Exchange or a member broker?

      You may file different types of complaints through the Complaint Channel available on this site

    Customer Service

    +562 2 3993000

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